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Posts tagged ‘Home Health Nursing’

Teaching Low Literacy Patients

Teaching is the most common skilled service offered in home health. Unfortunately, many of our patients are unable to read at an advanced level or they are unable to concentrate on complex reading materials because of medications, stress or disease processes. Additionally, many of our patients are also visually impaired. This makes teaching the elderly a special challenge. Listed below are some websites that feature low literacy, simple to read teaching guides. There is also a great article I snagged from the Parkland Hospital website on how to teach low literacy patients.  If you have any additional resources you would like to share, please post below in the comments section.

A collection of low literacy handouts for diabetes

http://www.learningaboutdiabetes.org/lowLitHandouts.html

A great heart failure teaching guide for low literacy patients with easy to understand illustrations for the functionally illiterate patient in both Spanish and English:

http://www.nchealthliteracy.org/comm_aids/Heart_Failure_Intervention_eng_v1.pdf

http://www.nchealthliteracy.org/comm_aids/Heart_Failure_Intervention_esp_v1.pdf

Low literacy H1N1 vaccine document

http://www.ncfh.org/docs/H1N1_Low%20Literacy%20Flyer.pdf

Great General Nutrition Education Tips complete with learner feedback documentation

http://snap.nal.usda.gov/nal_display/index.php?info_center=15&tax_level=4&tax_subject=261&topic_id=1941&level3_id=6326&level4_id=11003

A great guide to teaching low literacy patients from Parkland Hospital.

http://www.parklandhospital.com/patients_visitors/health_information/pdf/gdl%20teaching%20ll.pdf

A collection of varied teaching materials at a low literacy level:

http://www.parklandhospital.com/patients_visitors/health_information/materials_viewall.html

Happy Thanksgiving!

As home health nurses, it seems a shame just to have one day a year to celebrate being thankful. But before we all turn our attention to family and friends, I want to take a minute to share all that I am grateful for this Thanksgiving in the world of nursing.

I am grateful in an odd sort of way that I have a touch of a cold or something. Even though it is inconvenient and is slowing me down, it reminds me how many of patients feel. We can’t do this job without a little empathy.

I am grateful for the Federal Government without whom I would not have a job. We may call ourselves nurses and consultants but all of us are just glorified government employees being that most of home health revenue comes from Medicare and Medicaid. I just wish we had all those holidays. But OASIS-C training pays well and I am not complaining.

I am grateful for home health care aides. They not only leave our patients clean and fed, but they leave patients with dignity after cleaning up after them.

I am grateful for all the state, federal, local and JCAHO regulations. It seems that every move that a nurse makes is regulated by some governing body. This takes the burden of thinking away from the nurses and I am sure they have better things to think about.

I am grateful to the patients who welcome us into their homes and their lives. I am sure there are many nice nurses in the GI lab but not many people hold a warm place in their hearts for the colonoscopy nurse.

I am grateful for the clients who don’t know everything. I am not so grateful for the clients who don’t want to know anything.

I love coders.  They are like fellow puzzle solvers and take away a serious burden from the nurses.  Patients get better care because of coders.

I am so very grateful to my coworkers. Haydel Consulting Services may not be IBM or Microsoft but without my coworkers it would be nothing.

Finally, I am so proud and so grateful to call home health nurses my colleagues. I am proud when I tell people what I do. I enjoy teaching workshops and bragging on my clients or other nurses who have come up with creative ways to take care of patients. I love the laughter that y’all share. I am honored when you share the harder parts of being a nurse with us.

And that makes it a good day to be a nurse. Thanks to everyone and Happy Thanksgiving!

High Alert Medications

OASIS-C asks us if we have taught on high alert medications on admission and resumption of care.  The chapter 3 instructions state, “High-risk medications are those identified by quality organizations (Institute for Safe Medication Practices, JCAHO, etc.) as having considerable potential for causing significant patient harm when they are used erroneously.”

The link below is the list from the Institute of Safe Medication Practices.  It is the one we like best becaue it was originally designed for community pharmacies and doesn’t include medications only found in ICU’s and Operating rooms.  If you know of another list that might be worth taking a look at, please forward!

highalertmedications

As always, we welcome your comments below and your emails at haydelconsulting@haydelconsulting.com.

Is Your Patient Frail?

Nothing is ever simple! A year ago, I would have never thought that a standard definition of frailty would come in useful. Isn’t the word, ‘frail’ self explanatory? As it turns out, it is not. The OASIS-C asks for frailty indicators giving weight loss as an example.

A colleague found a great article from The Journal of Gerontology Sciences which uses the symptoms of weakness, poor endurance, weight loss, low physical activity, and slow gait speed to assess frailty. The article states that more than one symptom is generally present. Conditions associated with frailty are those we see every day in home health. They are: undernutrition, functional dependence, prolonged bed rest, pressure sores, gait disorders, generalized weakness, aged .90 years, weight loss, anorexia, fear of falling, dementia, hip fracture, delirium, confusion, going outdoors infrequently, and polypharmacy.

If you are thinking that many of your patients meet this criteria for frailty, you are likely correct. Using the definition stated above, about seven percent of the population over age 65 is frail and a full 30% of persons over 80 are frail. Consider that our patients are the ‘active adults’ targeted by Florida’s condominium industry looking for a place to play golf and Mah Jong and it is easy to believe that our percentage of frail patients is much higher.

To assess your patient, look for some of the associated symptoms. Check your diagnoses for those that might contribute to frailty. Most importantly, assess your patient always being leery of those stoic patients who report being stronger and more capable than they actually are. Collaboration with home health aides and physical therapy may paint a much clearer assessment.

We always welcome your comments below and you are always welcome to email us at haydelconsulting@haydelconsulting.com.

Thanks to Lavonne for sharing the link with me.

First Glance at OASIS – C Guidance

UPDATE:  OASIS-C training has been scheduled for November 12th and 19th at our Education Center.  Please call 225-216-1241 for more information on how to attend or how to schedule training at your location for your clinicians.

Like many of my colleagues, I spent the day reading the official OASIS-C Guidance Manual and got the first look at the instructions that accompany the dataset. And, of course, as predictable, at least one section (wound care) has already been pulled back for review by CMS. Obviously, we are not experts on the newly published guidance but after a first view, we did make some interesting observations and hope that you will share your observations with us as well.  A link to the OASIS-C Guidance is published below.

New Dates

We have new dates to record in the OASIS dataset. Within the context of the dataset, they appear as simple data points. Within the instructions, it appears as though the dates that are recorded are going to be very specific regarding admission/resumption of care dates. The dataset wants to know if the physician ordered a specific date for admission/ROC. If, not, the dataset wants the date that the agency received the verbal or written order to admit/resume care. Physician signed updates must be present to justify any deviance from the orders or expected compliance to state and federal rules.

What this means: By running a simple data check on collected OASIS data, CMS and state surveyors now have the ability to determine how long it is taking you between referral and admission/resumption of care. More importantly you will be able to determine if your patients are being admitted timely.

Vaccination Status

Although it should be a simple task to answer the four questions on vaccination status, a quick google search told us that there was no formal flu season. It is generally accepted to be between October and May. This year we have two varieties of flu striking at two different times. Do we answer the question without regard to H1N1 flu as we can reasonably assume that it wasn’t a known threat when the dataset was written?

The second issue is that CDC guidelines are referenced in vaccination questions. This will add the burden of the agency to research the vaccination guidelines each year as changes are made. When the flu vaccine is in short supply, the age range may change. Certain populations with compromised immunity may receive additional or split doses of one or more vaccine. The only way we will be able to clearly assess the vaccination status of our patient is to be current on the CDC Recommendations. Considering that 36,000 people die each year from the flu, this may not be too much of a burden to nurses.

Standardized Assessments

There are several questions which assess an agency’s use of formal assessment tool. The use of this information is to capture the agency’s use of best practices following the admission/ROC assessment. The OASIS Guidance stresses that CMS does not mandate the use of any tool, nor does it recommend one tool over any other. Hint: CMS may not mandate the use of these tools but only an agency that does not want to succeed will ignore the blatant hint to do so.

And this isn’t a bad idea. We need to educate staff to collect consistent data during assessments across time periods so we can measure our success. After CMS will be measuring our success and publishing it for all of your referral sources, patients, state surveyors and the odd curious person with an internet connection. The only formal assessment that is actually included in the OASIS dataset is a depression screen comprised of only two questions. The first question assesses for how long the patient has been bothered by little interest and pleasure in doing things and the second assesses if the patient is feeling down, depressed and hopeless. By my early calculations, approximately all of our patients will meet the standard for depression on admission. Although it is still very early, it is likely we will search for another tool for agencies to use in place of the screen included in the dataset.

Medications

Medications are intensely assessed in the OASIS-C dataset. Again, this is a first glance, but my first impression is that the instructions provided in the OASIS-C guidance are confusing. It appears that agencies will both have to learn and to collect data on adverse events. Currently, most of our clients complete adverse reaction forms for truly serious medication errors and the dataset is asking for information on missed medications, etc.

Also, within this set of questions (as well as some others), physician notification is defined clearly. The physician notification can be by fax, phone, email, etc. but there must be verification that the physician received the communication. Whether or not orders were adjusted will also be assessed and data collected.

Moving Forward

This certainly isn’t the last you have heard from us on the new dataset and the published Guidance. We have been asked by our State OASIS coordinator not to teach prior to their training. Apparently, this request came from CMS. However, early next year come meet me in Chicago at the Ultimate OASIS-C and Coding training series presented by Decision Health. More information can be found here: www.homecarecoders.org/ultimate training.

Again, we also want to know what you think so please feel free to call us at 225-216-1241 or email us at haydelconsultingservices@bellsouth.net.