Tuesday Musings
November 25, 2008
As promised, here are the answers to Monday’s quiz. See the previous post below this one if you missed out on the quiz. In fact, stop reading now and answer the quiz if you haven’t already done so.
The first response was that therapy should be provided under the management of a physical therapist. This makes perfect sense to me. And in agencies large enough to have a separate therapy department, I highly recommend a director of therapy. However, it is clearly stated in the Conditions of Participation for Home Health and most state minimum standards that all care in an agency is provided under the direction of the Director of Nurses. This is very challenging for many nurses, including myself. How do we manage therapy if we don’t know exactly what it is that they do? Looking at the larger picture, is it so much different than a CEO of a major airline managing pilots and mechanics when he or she has never flown or repaired a plane? In order to manage therapy as nurses, we must cultivate trusted sources and work with therapists who do not feel threatened when we question their work. We learn a lot this way!
The next response has to do with visit frequencies. Certainly therapy plans of care that include 7 or 14 visits are financially lucrative and there is nothing at all wrong with keeping payment criteria in mind when determining frequencies. In fact, it is important to be aware of these numbers in an agency that wants to do well financially. However, the ultimate frequency that the patient receives should be the one that best reflects the patient needs. Always. If a patient needs 13 visits, then that’s what the patient should receive. (However, show me a patient who requires 13 PT visits and I bet I can find a need for a few OT visits in the clinical documentation!)
The third answer involving wound care was correct. It is within the scope of practice for physical therapists to perform wound care. In fact, physical therapists can do certain things that nurses cannot such as sharps debridement in most states. This can work to an agency’s advantage two ways. First in wound care patients receiving physical therapy, duplicate visits can be eliminated by having the therapist assess and perform wound care on days when PT is ordered. Secondly, consider a PT wound care program if you are not suffering from a lack of physical therapists. Choose one or two interested therapists and invest in advanced wound care training for them. If your agency decides to take advantage of either of these advantages of therapists performing wound care, be sure that you specify that physical therapy should be doing wound care on the plan of care.
The last answer about OASIS was also incorrect. Many agencies choose to have the nursing staff perform all OASIS assessments. This may be a sound strategy especially when physical therapists are in short supply. However, in an agency where a large number of patients are admitted for physical therapy only, consider training the therapists to perform the OASIS assessment. This eliminates the need for using a nurse to do an assessment and then write a care plan based upon the PT’s assessment.
If you have any questions about the answers to yesterday’s quiz, please post them below in the ‘responses’ box or email us at haydelconsulting@bellsouth.com.
Monday Morning Quiz
November 23, 2008
We are starting the week off with a quiz to get your brain cells firing. There’s only a couple of days that most of us have to think about home health this week and then it’s all about pumpkin pie recipes and football. I would gingerly remind those of us on call this holiday weekend that patients are sick every hour of every day and we should be thankful that we are afforded the opportunity in life to care for patients in need even when it is most inconvenient. If that thought doesn’t lighten your load, remember that if you are working Thanksgiving Day, you are likely off on Christmas!
Our quiz today is about home health physical therapy. Answers will be posted tomorrow. Many of our clients are continuing to struggle with therapy management and so for the next several weeks, we will try to devote at least one column a week to home health physical therapy. Any questions, comments or suggestions about therapy should be left below in the ‘responses’ box or emailed to Haydelconsulting@bellsouth.net.
Top Ten Drugs Linked to Serious Injuries
November 20, 2008
The Institute of Safe Medicine Practices (www.ismp.org) has compiled data for the first quarter of this year and determined the top ten medications associated with serious injuries. They are as follows:
- varenicline (Chantix smoking cessation aide)
- heparin
- fentanyl
- interferon beta
- infliximab (a monoclonal antibody used for autoimmune diseases – Remicade)
- etanercept (recombinant DNA drug for arthritis – Embrel)
- Plavix
- Lyrica
- Acetaminophen
- oxycodone
In reviewing these medications, note that there has only been a link established and correlation does not equate to causation. In other words, maybe the underlying reason these medications are prescribed contribute to the risk of serious injury.
Note that the first listed medication is a stop smoking aide. Your patients along with their prescribers should assess the benefits of stopping smoking against the risks of continuing to smoke. Also of interest is that acetaminophen made the list. Acetaminophen is also linked to medication deaths. It may be that a little restraint is in order when it comes to everyone’s favorite over the counter medication.
Also two medications listed are anticoagulants. If your clinical record audit tools do not already include an indicator for verifying anticoaguation safety, it might an idea to add one or do a focused audit to determine if this is necessary.
I encourage all of you to avail yourself of the wealth of information that ISMP offers at no charge. The monthly newsletter is current and relevant to any area of nursing practice. www.ismp.org.
For questions or comments, please leave a response below. To contact us personally, send an email to haydelconsulting@bellsouth.net.
How to Sabotage a Home Health Agency or Hospice
November 19, 2008
Wanna bring your home health agency or hospice to it’s knees? Just don’t file. It’s that simple. All the clinical training, strategic and financial planning, marketing efforts and recruiting success amount to nothing in an agency that doesn’t get documentation to the clinical record timely. You may not believe me but I’ve seen it. Here are just some of the ways that late filing can ruin you.
- Surveyors may smile as you bring them notes that have been missing on a clinical record but they don’t really like to wait. None of them told me this. I just know.
- Nurses and therapists, especially those on call, are just guessing at what should be done if care plans are not on charts. Is that how you would like to be taken care of?
- Medications errors are easy to accomplish when medication updates are not included in the clinical record. Most patients don’t really mind taking the wrong medication until they are inadvertently given one that causes a serious reaction. On the other hand, surveyors and state boards of nursing have been known to take exception.
- It is virtually impossible to assess OASIS data when the visit notes aren’t in the record to support the data. Agencies who do not assess OASIS data against clinical visit notes are in for an unpleasant surprise in ADR situations.
- Hospices are unable to determine if certifications of terminal illness are signed within a 48 hour time frame if no one can find them.
- No one is able to look at the notes in context and recommend changes to the care plan if the documentation isn’t all together in a clinical record.
- There are state minimum standards about filing. 7 days is the limit in Louisiana. That is non-negotiable. State minimum standards are not suggestions. Make no mistake.
- Federal Medicare Home Health and Hospice Conditions of Participation are not mere suggestions, either. How can you demonstrate compliance to coordination of care, clinical record, or OASIS CoPs if no one knows where to find case conference notes, clinical visit documentation or OASIS assessments?
- Surveyors do not share their schedule with agencies – or for that matter, consultants. I have emailed every surveying body I know of alert them that this policy is very inconvenient. So far, no one has responded. I will be sure to let you you know when that changes.
- Complaint surveys happen all the time – even to good agencies. Just because you do things right doesn’t mean that a disgruntled employee or angry family member won’t call and report you for something. In my client base, most complaints are unfounded but that never stops the surveyor from finding other deficiencies unrelated to the original complaint.
I can think of a lot more. However in totally destroying an agency, nothing is more efficient than poor patient outcomes, cash flow problems, bad surveys and Medicare denials.
Or if you aren’t in the mood to have your agency fail, just file. It can be done by almost anyone with a working knowledge of the alphabet. There’s even a little song to help you remember where the letters go. It won’t solve all the problems in an agency but it will certainly be easier to identify the issues and correct them if all the paperwork is where it needs to be.
Home Health Physical Therapy
November 17, 2008
Update: The Louisiana DHH clarified on Friday afternoon that even though they expect orders and goals to be included on the care plan, it is recognized that this is not always possible. In these instances, a separate verbal order containing all of the physical therapy goals and orders is satisfactory. We apologize for any confusion. Please feel free to comment below or email us at haydelconsulting@bellsouth.net if you have any questions.
It is common for agencies to order a Physical Therapy evaluation on home health admission and wait until the paperwork has been submitted to the office to write orders for frequency, treatment modalities and goals. These orders have traditionally been sent to the physician as a separate verbal order. Well, most of the time:)
During a recent client survey, a state surveyor informed us that CMS now expects the orders for frequency, modalities and goals to be on the 485. Because this was contrary to the advice we have traditionally offered to our clients, we called the Louisiana Department of Health and Hospitals. Louisiana DHH also informed us that CMS expected all orders and goals for physical therapy to be included on the 485 and failure to do so will appear as thought the agency simply didn’t complete the care plan.
So there you have it. Managing Physical Therapy has always been a challenge in Home Health. We would like to hear your views on these changes. Is this how your agency already does therapy? Will changing to this process improve or impede coordination of care in your agency? Or is this change so insignificant that it can be integrated into your current process without much trouble.
To leave a comment, click on the link below. To resond privately, email us at Haydelconsulting@bellsouth.net